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923 S. Hwy 161,
Grand Prairie, TX 75051
 (972) 296-0101
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Meet the Team – Grand Prairie, TX

Get to Know Our Amazing Team

Our team is dedicated to making each of our patient’s appointments stress-free, enjoyable, and smooth, and they’re used to working with caretakers and family members to make that happen. From scheduling your visit to planning a follow-up appointment, we make sure that there’s always a line of communication for you to channel into whenever you have a question or concern. All you have to do is contact one of our amazing, friendly staff members listed below!

Tonya Fletcher,
Office Manager / Scheduling Coordinator

Tonya has been in the dental field for close to two decades, and she says that her favorite part of her job is the people—both our patients as well as her fellow team members! Being able to work with the special needs community is incredibly rewarding, and she enjoys being able to provide care that you can’t find at just any dental office. She attended Labette County Community College and the Concord Career College. She worked as a certified pharmacy technician before earning her license as a registered dental assistant. She is also nitrous oxide certified. Tonya is married to a retired police officer, and they have an amazing son together—who works in emergency medical services. Her hobbies include reading, going to thrift shops, shooting with her guns or bow, serving at her Church, and being with her family. One fun fact: she was able to go to a recording studio once to record a gospel CD!

Scheduling coordinator Tonya Fletcher

Andy Jennett,
Operations Manager

Andy has worked at Disability Dental Services since 2014. He says that our dental office has an amazing group of people who are all dedicated to the same goal: helping our patients in any way that we can. He is a registered dental assistant who received his training from Kaplan University, and he has passed the Dental Anesthesia Assistant National Certification Exam. Andy and his wife are always on the go thanks to their two girls and two boys. If he isn’t taking someone to choir, baseball, softball, or volleyball practice, he enjoys woodworking and working on cars.

Operations manager Andy Jennett

Cappie Wood,
Insurance Specialist

Cappie joined our dental office in 2019 and has been working in dentistry since the 1980's. She says that she loves being a part of our beautiful mission to serve the special needs community. Originally from Eunice, LA, she and her husband, Mike, have been married for over 20 years and have a daughter who has given them two adorable grandchildren. When she isn’t spending time with family, she likes to hike, kayak, fish, garden, cook, and bake.

Cappie Wood

Ashley Burden,
Recall Coordinator / Billing Coordinator

Ashley has worked at Disability Dental Services since 2008, and she says that her favorite thing about her job is getting to see the direct positive impact of her efforts by the look on her patient’s faces. Being able to see how grateful and happy patients feel after their treatments is very rewarding for her. A native of Midlothian, TX, she studied at Concorde Career College to become certified in nitrous oxide as well as to become a registered dental assistant. After some time, she was able to work her way up to the front desk as our recall coordinator and billing coordinator. At home, Ashley is married to the love of her life, and together they have two sons. If the family isn’t at the soccer field, you’ll usually find them camping or lying out by the pool. Her son also plays soccer and runs cross country, so they enjoy supporting him every chance they get.

Re-care coordinator Ashley Burden

Laura Rodriguez,
New Patient Coordinator / Insurance Coordinator

Laura entered the dental field right after high school, initially sterilizing equipment. It wasn’t long before she obtain her dental assistant license at the Baylor College of Dentistry. Two decades later, she continues to love interacting with her patients. Giving them a warm welcome when they enter our office never gets old! With five children (including twins), life outside the office is never dull. Some of her favorite things to do in her free time are cheering on her son at his baseball games, watching Cowboys and Texas Ranger games, and watching Lifetime movies.

Sandy Martinez,
Administrative Assistant,

Sandy joined our team in October 2024, and she’s been loving her experience at our office. The best thing about her job is that she’s the first one to see and talk to the patients along with their families. She also likes to be one of the first to pick up the phone and answer any questions that patients have if possible, and she loves that everyone on the team treats each other like family. A native of Grand Prairie, Sandy is very close to her loved ones and spends almost every weekend with them. Other than hanging out with her family, she enjoys shopping, cooking new recipes, trying new things, and visiting Mexico whenever she can. Her favorite food is tacos—she can eat them every day without getting tired of them!

Janelle Gonzalez,
Lead Dental Assistant

Janelle is originally from Arlington! She attended Dallas Medical and Dental School before becoming a dental assistant in 2018. Since joining our team, she has loved working alongside an amazing team and getting to see each patient get the wonderful care they deserve. In her free time, she enjoys spending time with family, baking, and cheering on the Dallas Cowboys. Here’s something you may not know about her: she likes eating her French fries with mayo.

Mandi Swearingen,
Registered Dental Assistant

A graduate of Concorde Career College, Mandi says that she loves being able to bring the sparkle to a patient’s smile. She’s had a fascination with teeth since an early age, so she couldn’t be happier in her current position! Most of her free time is dedicated to her teenage daughter, and her biggest hobby is crafting. She makes a lot of shirts, wreaths, bows, and more. Just like our patients, she wants everything she makes to SPARKLE.

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